Hedda Bates

Hedda Bates

Benefits Internal Service Representative

hbates@martinzerfoss.com
615-297-8500

Team Member since 2020

Background
Hedda is a Vanderbilt University graduate with a multidisciplinary degree in Medicine, Health and Society. She has worked in the insurance industry for five years, gaining perspective from multiple different service providers.

Expertise
Hedda specializes in systems implementation for employee benefits, and is familiar with the leading benefits administration and agency management software platforms. She looks forward to increasing her knowledge around EDI feeds and automated file transfer processes.

The Best Part of My Job
“Working with systems allows me to reduce strain on my coworkers and clients. My goal is to eliminate as many manual processes as possible, reducing errors and allowing us to function more efficiently.”

On The Side
“You can find me cooking up a new recipe or playing tug-of-war with my dog, Poe.”