Meet Our Team

Mickey Martin
Agency Principal, Chief Executive Officer, Chairman of the Board
mmartin@martinzerfoss.com
615-297-8500

Taylor Ragan, CIC, CAWC
Agency Principal, Chief Operating Officer
tragan@martinzerfoss.com
615-297-8500

Paul Steele, CRM, CAWC, CIC, ACRA
Agency Principal, President
psteele@martinzerfoss.com
615-297-8500

Amanda Hardin, CPA
Agency Principal, Chief Financial Officer, Human Resources Manager
ahardin@martinzerfoss.com
615-297-8500

Christy Jones-Hampton, CISR, CAPI
Affluent & Personal Lines MGA Manager, Vice President
cjones@martinzerfoss.com
615-297-8500

Sara Martin
Agency Operations Manager
smartin@martinzerfoss.com
615-297-8500

Mike House
Risk Manager
mhouse@martinzerfoss.com
615-297-8500

Drew Powell, CIC, CAWC
Risk Manager
dpowell@martinzerfoss.com
615-297-8500

Jennifer Bourne, LUTCF, TCSR
Risk Manager
jbourne@martinzerfoss.com
615-297-8500

Andrew Brittingham
Employee Benefits Risk Manager
abrittingham@martinzerfoss.com
615-297-8500

Taylor Shomaker
Risk Manager
tshomaker@martinzerfoss.com
615-297-8500

Christi Horn, TCSR
Claims Advocate and Special Client Services
chorn@martinzerfoss.com
615-297-8500

Tee Zerfoss
Community Bank Risk Manager
tzerfoss@martinzerfoss.com
615-297-8500

Alyson Argabrite, PCIA
Community Bank Account Manager
aargabrite@martinzerfoss.com
615-297-8500

Martha Pearson
Community Bank Account Manager
mpearson@martinzerfoss.com
615-297-8500

Juleen Dickerson, PHR, SHRM-CP, TCSR
HR & Benefit Consultant
jdickerson@martinzerfoss.com
615-297-8500

Hedda Bates
Benefits Internal Service Representative
hbates@martinzerfoss.com
615-297-8500

Makenzie Brenner, VBS, GDBS
Benefits Account Manager
mbrenner@martinzerfoss.com
615-297-8500

Brittany Hunter, CISR
Commercial Lines Supervisor
bhunter@martinzerfoss.com
615-297-8500

Brittany Daniel, CISR
Commercial Lines Account Manager
bdaniel@martinzerfoss.com
615-297-8500

Erin Gaffney, CISR, TCSR
Commercial Lines Account Manager
egaffney@martinzerfoss.com
615-297-8500

Patrice Petty
Commercial Lines Account Manager
ppetty@martinzerfoss.com
615-297-8500

Anna Phillips, QCLS
Commercial Lines Assistant Account Manager
aphillips@martinzerfoss.com
615-297-8500

Amanda Stephenson Reeves
Commercial Lines Account Manager
areeves@martinzerfoss.com
615-297-8500

Melissa Roberts
Commercial Lines Account Manager
mroberts@martinzerfoss.com
615-297-8500

Libba Sprinkle, PCIA
Commercial Lines Assistant Account Manager
lsprinkle@martinzerfoss.com
615-297-8500

Meg Thompson, CISR
Commercial Lines Account Manager
mthompson@martinzerfoss.com
615-297-8500

Christine Walsh
Commercial Lines Account Manager
cwalsh@martinzerfoss.com
615-297-8500

Angie Wright
Commercial Lines Account Manager
awright@martinzerfoss.com
615-297-8500

Crystal Daniel, CISR
Personal Lines Account Manager
615-297-8500

Erin Ladd
Personal Lines Department Manager
eladd@martinzerfoss.com
615-297-8500

Roxanne Massey, CIC
Personal Lines Account Manager
615-297-8500

Lisa Melton
Personal Lines Account Manager
lmelton@martinzerfoss.com
615-297-8500

Stephanie Moran
Personal Lines Account Manager
smoran@martinzerfoss.com
615-297-8500

Liz Wilkins
Personal Lines Account Manager
lwilkins@martinzerfoss.com
615-297-8500

Denise Willis
Personal Lines Account Manager
dwillis@martinzerfoss.com
615-297-8500

Susan Spencer, CIC 
Affluent and Personal Lines MGA Account Manager
sspencer@martinzerfoss.com
615-297-8500

Dibbie Martin
IT Director
dmartin@martinzerfoss.com
615-297-8500

Kate Brady
Assistant Controller
kbrady@martinzerfoss.com
615-297-8500

Raven McNeal
Front Desk Administrative Assistant
rmcneal@martinzerfoss.com
615-297-8500